Privacy policy
This Privacy Policy explains how SnapKeeps Hawai`i (“we”, “our”, “us”, or the “Site”) collects, uses, and shares your personal information when you visit our website, place an order, or otherwise interact with our services (collectively, the “Services”). For purposes of this Privacy Policy, “you” refers to visitors, customers, or any individual whose information we collect through the Services.
By using our Site and Services, you agree to the collection and use of your information as described here. If you do not agree, please discontinue use of our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, operations, or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.
Information We Collect
Information You Provide to Us
When you interact with our Services, we may collect information you provide directly, including:
- Contact details: name, email address, phone number, billing/shipping address.
- Order details: payment confirmation, items ordered, and delivery information.
- Customer support: any messages, emails, or information you choose to share with us.
Information We Collect Automatically
Like many websites, we collect limited technical information when you use our Services, such as:
- Device and browser information
- IP address
- Pages viewed or actions taken on the Site
This helps us improve our website, troubleshoot issues, and understand how visitors use our Services.
Information from Third Parties
We may receive information from service providers (such as Shopify, payment processors, or shipping carriers) in order to process your order, complete delivery, or support our operations.
How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Communicate with you about your purchase, account, or inquiries
- Provide customer support
- Improve our Services and website experience
- Send marketing or promotional messages (if you’ve opted in)
- Prevent fraud, maintain security, and comply with legal obligations
Photo Content and Copyright
We only print the photos you provide us. By submitting photos for printing, you confirm that you own the rights to those images or have permission to use them. SnapKeeps Hawai`i does not claim ownership of your photos—you retain all rights to your images.
Cookies
We use cookies and similar technologies to operate our website, remember your preferences, and analyze performance. You can disable cookies through your browser, but some features of the Site may not work properly without them.
How We Share Information
We do not sell your personal information. However, we may share it with trusted third parties who help us run our business, such as:
- Payment processors (to complete transactions)
- Shipping providers (to deliver your order)
- IT, marketing, or analytics providers (to improve our Services)
We may also share information if required by law, to protect our rights, or in the event of a business transfer.
User-Generated Content
If you choose to leave reviews or share other content publicly through our Services, please be aware that this information may be visible to others.
Children’s Privacy
Our Services are not directed to children, and we do not knowingly collect personal information from anyone under 13. If you believe a child has provided personal information, please contact us so we can delete it.
Data Security & Retention
We take reasonable steps to protect your information, but no system is completely secure. We retain information only as long as necessary to fulfill orders, comply with legal obligations, and improve our Services.
Your Rights
Depending on your location, you may have rights to:
- Access the information we hold about you
- Request corrections or deletion of your data
- Withdraw consent to marketing communications
To exercise these rights, contact us at info@snapkeepshawaii.com.
International Users
SnapKeeps Hawai`i operates in the United States. If you are accessing our Site from outside the U.S., please note that your information may be transferred, stored, and processed in the U.S.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach us at:
SnapKeeps Hawai`i
📧 info@snapkeepshawaii.com